A guide to getting rid of the Brother Printer offline problem

Brother Printer offline is one of the most common problems that all the printer users run across but don’t have enough knowledge about the same. Brother Devices are well known for its smooth functioning printers. But like the other printer, using them may sometimes cause seemingly inexplicable issues. One such problem has your printer constantly going offline. This offline status issue can occur for several reasons. But there are solutions to assist you to resolve them.

Reasons for the Brother printer Offline Status

When connecting with another system, the printer, like any hardware, has issues and bugs. One can get frustrated when there is a crucial meeting scheduled and one can’t print out documents.

It is completely normal to face the “why does my Brother Printer say offline” problem because it’s common. One must work out why this happened and the way to resolve it. In the sections below you’ll find a number of the common reasons for printers going offline. In addition, you’ll find solutions to assist get your printer back online.

Why causes the Printer Offline Status

It is significant to know what causes the Brother Printer keeps going offline problem. Why is the Brother Printer offline? After analyzing many user reports and posts, several possible reasons are liable for Brother Printer being offline. They are:

  • Firewall and antivirus programs. It happens that the Windows Defender Firewall or antivirus program may be the reason for the printer offline issue.
  • Corrupted device driver. If the printer driver becomes corrupt or is missing, you may encounter the Brother Printer offline issue. For this, you’ll solve it by reinstalling the relevant drivers.
  • Invalid IP address. One must need to assign a Static IP to the printer to get rid of the “why does my Brother Printer say offline” issue
  • Use printer offline. It is a Windows feature that permits you to use the printer offline. If this feature is enabled, it may cause the Brother printer keeps going offline.

How to Fix Brother Printer Offline

It is important to check that you simply have logged in as an administrator and the network connectivity is stable, and your Brother printer is connected to the PC correctly.

Fix 1. Disable the Windows Firewall and Antivirus Temporarily

The Brother Printer keeps going offline can be because of the Windows Defender firewall and antivirus program. One needs to disable the antivirus temporarily and check if it fixes the difficulty. We need to:

Step 1. Type firewall within the search box and choose Windows Defender Firewall from the simplest match.

Step 2. Press on Turn Windows Defender Firewall on or off on the left side.

Step 3. Tick the checkbox next to show off Windows Defender Firewall (not recommended) and click on okay to save the changes.

Now, you’ll check if Brother Printer offline Windows 10 persists.

Fix 2. Make Sure Your Brother Printer is about as Default Printer

In addition, you ought to check if your Brother printer is about because of the default printer. Here’s how to do that:

Step 1. Type control within the search box and choose the instrument panel.

Step 2. Change the View to large icons and select Devices and Printers.

Step 3. Right-click the Brother Printer icon and choose Set the default printer.

Fix 3. Disable SNMP

SNMP (Simple Network Management Protocol) may be a renewed internet standard protocol that’s used for configuring and collecting network devices. Sometimes this protocol can be the reason for issues with Brother Printer offline. You can follow the steps below to reconfigure your port.

Step 1. Open the Control Panel, and then change the view to Category and click on View devices and printers under the Hardware and Sound section.

Step 2. Right-click the Brother printer and choose properties.

Step 3. Navigate to the Port tab and choose the port that you simply are currently connected to, then click on Configure Port.

Step 4. Tick the checkbox next to SNMP Status Enabled, then click on okay to save the changes.

This will surely resolve the Why does my Brother Printer say offline issue.

Fix 4. Check Your IP Address

In case the above method doesn’t work, then one must check the IP address that can simply assign for ports. Check if the IP address is static and for your PC also it should be the same. For that:

Step 1. Go to the Port tab after repeating Step 1 to Step 3 from Solution 4

Step 2. Press Configure Port after selecting a static IP that the printer can use from the list of ports

Step 3. In the port settings window, check if the Port name and IP address are the same as your system. If not, enter the right IP address and name, and click on okay to save changes.

Fix 5. Disable the Pinter Offline Feature

One must try to fix the brother printer offline issue by disabling the Windows 10 printer offline feature. Many users claim it to work best for them.

Step 1. Right-click your Brother printer and choose Se to toe what’s printing.

Step 2. Uncheck the utilization Printer Offline option after pressing on the Printer at the upper left corner of the pop-up window


People usually get tired of the “Brother Printer offline” issue that occurs commonly. We have a team of experts that can get it resolved. People who own printers do suffer this issue a minimum of once. This problem is frequently faced by owners of wirelessly connected printers or older printers, or those that haven’t updated their OS or printer drivers in some time.

Each time you run into this issue, work through the steps mentioned above until you resolve it. You’ll hopefully revisit printing in no time without the headaches or costs of printer repairs.

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